GENERAL QUESTIONS

What is included in the tour price?

Guided interpretation, photography assistance, park access, water, light snacks, and a complimentary lunch from a licensed local food provider (up to $20 value per guest).
No food is prepared by Coastal Mountain Adventures.

How long are the tours?

Tour lengths vary from 4 to 8 hours depending on the experience. Each individual tour page lists the duration so you can plan accordingly.

Are tours suitable for beginners?

Yes. Most tours are designed for all experience levels. We adjust pacing and routes based on group comfort. Some tours offer optional moderate sections.

What’s the general group size?

Coastal Mountain Adventures specializes in small-group, personalized experiences.
Most tours run with 1–4 guests for comfort, safety, and flexibility.

Bookings & Cancellation

How do I book a tour?

You can book directly through our website. Simply select your preferred tour, choose a date, and complete the reservation form.

What is your cancellation policy?

Free cancellation up to 48 hours before your tour.

  1. Cancellations within 48 hours are non-refundable.

  2. If CMA cancels due to weather or unsafe conditions, guests receive a full refund or the option to reschedule.

Can I reschedule a tour?

Yes, rescheduling is allowed as long as it is requested at least 48 hours in advance and availability permits.

Do you run tours in all weather?

Tours operate rain or shine, as Vancouver Island’s coastal weather is part of the experience.
If severe weather or unsafe trail conditions occur, we will contact you to reschedule or refund.

FOOD & LUNCHES

Is lunch included?

Yes — every day tour includes a complimentary lunch worth up to $20 per guest.
All lunches are purchased from licensed local food providers, ensuring safety and compliance.
Coastal Mountain Adventures does not prepare any food in-house.

Can you accommodate food allergies?

Yes. Please inform us at booking so we can arrange suitable options with our licensed food partners.

Can I bring my own food?

Absolutely. Guests are welcome to bring personal snacks and drinks.

PHYSICAL REQUIREMENTS & SAFETY

Do I need hiking experience?

No. Our tours are designed for all skill levels, with optional challenges for guests who want a little more adventure.

What should I bring?

Comfortable walking shoes

  1. Weather-appropriate clothing

  2. Water bottle

  3. Camera or phone

  4. Small backpack
    Each tour page lists recommendations based on terrain.

Are there age restrictions?

Most tours are suitable for ages 10+, but younger children may be accommodated on certain routes — contact us before booking.

PHOTOGRAPHY QUESTIONS

Do you help guests take photos?

Yes! Photography assistance is part of the experience. We help guests capture scenic shots, use their phone or camera effectively, and find the best vantage points.

Can you take photos of us during the tour?

Absolutely — your guide can take photos for you upon request at any viewpoint or scenic stop.

Do I need a professional camera?

No. A smartphone is more than enough to capture amazing West Coast scenery. Professional cameras are optional.

Are private tours available?

Yes. We offer private guiding experiences for couples, families, and groups. Contact us to arrange a custom adventure.

Can I book last-minute?

If space is available, yes. We recommend booking early during peak season.

Do you offer multi-day adventures?

Multi-day trips such as the West Coast Trail will return in future seasons once the business expands and logistics are finalized.